GOtv Paybill Number: How to pay For GOtv Packages in Kenya

0
53
GOtv Paybill Number: How to pay For GOtv Packages in Kenya

When it comes to pay TV, GOtv Kenya is without a doubt one of the cheapest and widely used decoders in Kenya. 

Ever since its introduction into the market, it has been winning Kenyans over and is still winning more people over. 

The aim of GOtv is to offer family entertainment in Kenya that is affordable and at the same time diverse. 

The GOtv decoder comes in different packages and every package usually has its specific channels which viewers can choose from.

Keep reading this article to know more about how to pay for these packages using MPESA paybill.

GOtv Kenya Packages

GOtv Kenya has four packages that are available to the various economic classes of Kenyan citizens across the country. They include:

1.Got Max

GOtv Max Package goes for Kshs 1299 monthly. This package has the following channels: 

Nickelodeon 

Jim Jam

Disney Junior 

Fashion One

MTV Base

Afro Music English 

Discovery Family

Nat Geo Wild 

Supersport Blitz

Supersport 1

Supersport 2

Supersport 3

Supersport 4

CNN International

Al Jazeera 

BBC World News

eTV Africa

Faith Broadcast Network

Islam Channel

Emanuel TV

GO channel

Telemundo

E! Entertainment Television

FOX Life

M-net Movies Zone 

Eva +

AfricaMagic Epic Movies

AfricaMagic Family

Maisha Magic East

Maisha Magic Bongo

Zee World

B4U Movies

CBS Reality

Sony Max

Fox (SD/HD) 

Inooro TV

KBC TV

NTV

KTN

KTN News

Citizen TV

K24 

2. GOtv Plus 

GOtv Plus package costs Ksh 749 monthly.This package has the following channels: 

Nickelodeon

Jim Jam

Disney Junior 

Fashion One

MTV Base

Afro Music English

Discovery Family

Nat Geo Wild

Supersport Blitz

Supersport 1 

Supersport 2

Supersport 3

CNN International

Al Jazeera

BBC World News 

eTV Africa 

Faith Broadcast Network 

Islam Channel

Emanuel TV

GO channel

Telemundo

E! Entertainment Television

FOX Life

M-net Movies Zone

Eva +

AfricaMagic Epic Movies 

AfricaMagic Family

READ  It is the humility of Luyha nation that keeps Kenya moving, sample this...

Maisha Magic East

Maisha Magic Bongo

Zee World 

B4U Movies

Inooro TV

KBC TV

NTV

KTN 

KTN News

Citizen TV

K24 

3.GOtv Value 

Gotv Value package goes for Kshs 499. This package offers the following channels:

Nickelodeon

Jim Jam

Disney Junior

Fashion One

Afro Music English

Supersport Blitz

Supersport 1

Al Jazeera

eTV Africa

Faith Broadcast Network 

Islam Channel

Emanuel TV

GO channel

E! Entertainment Television

AfricaMagic Epic Movies 

Maisha Magic East

Inooro TV

KBC TV 

NTV

KTN

KTN News 

Citizen TV

K24 

4. GOtv Lite

The GOtv Lite goes for Kshs. 260 monthly. The lite package contains the following channels: 

Jim Jam

Afro Music English

Supersport Blitz

Al Jazeera

eTV Africa

Faith Broadcast Network

Islam Channel

Emanuel TV

GO channel

Inooro TV

KBC TV

NTV

KTN

KTN News

Citizen TV 

K24 

How to pay GOtv via MPESA Paybill Number

You can easily pay for your GOtv subscription via mpesa.

You just need the GOtv Mpesa paybill number and your GOtv account number. 

Here’s how to make the payment via M-pesa:

1. Go to Mpesa menu and choose ‘Pay Bill

2. Key in the GOTV Paybill number which is 423655

3. Key in your IUC number; this you can get it from the bottom of your decoder on a red sticker.

4 Key in the correct amount for the package you wish to pay for. You can find the different packages available to you here and the GO TV Channels they offer.

5. Key in your M-Pesa PIN

6. Check again to ensure that you have input the correct information

7. Wait for a confirmation message

Note: Keeping the decoder on while you pay helps it to reset itself automatically. 

If after payment the picture is still not showing, or if having problems with how to pay gotv Kenya via mpesa, you can contact GOTV via twitter. They will be able to reset it for you in minutes.

READ  Court Orders Kabogo to Pay Ksh100 Million Fine

How to change GOtv package 

You can either upgrade or downgrade your account in two ways:

1. Short Message Service (SMS)

One of the easiest and fastest ways to change your GOtv subscription is through the use of an SMS.

What you do is basically send an SMS ‘UPGRADE IUC NUMBER’ to 22688, or call customer care and request for an upgrade. 

2. Online

GOtv provides an online platform commonly referred to as the “Easy Self service”. 

The service is well operational and continues receiving upgrades as well as further developments. 

Customers are able to manage their subscription, find nearest GOtv dealers, upgrade or downgrade a subscription, clear errors codes among many other GOtv services.

All this is done online anywhere. It offers customers the self-service option. This way, they can manage their subscriptions online and in the comfort of their homes and wireless devices.

It is important to note that changing or altering subscriptions on GOtv does not limit its users and subscribers. 

Hence, with that in mind, there are a few things you need to consider or rather keep in mind before downgrading or upgrading your GOtv package. These are: 

If you have an active subscription, it is actually advisable to let the subscription expire first before you can upgrade or downgrade your package.

If after downgrading or upgrading and you feel you are not satisfied with the package you moved to, you can upgrade or downgrade again after that month’s subscription ends.

After downgrading or upgrading your package, you should pay for the package you have upgraded or downgraded to. 

You should not pay for both the previous package as well as the new package as some people would normally confuse and do. 

READ  Microsoft To Launch One-of-it's Kind Centre in Kenya After Uhuru Meeting

With that in mind, here is the online procedure on how to change your GOtv package in Kenya: 

1. The first thing you need to do is to log onto you GOtv account. 

To login into your account, you are required to enter either your phone number or your surname accompanied by your IUC number as required for one to log in. 

2. After a successful login, select the Build a Package option from the dashboard displayed. 

3. Select the package you want to upgrade or downgrade to then click ‘next’. 

4. After that comes the payment option, click the ‘pay’ button and choose the payment option you prefer to use to pay for your GOtv.

5. Enter all the required information to complete your payment and your new package will be activated in five to ten minutes. 

GOtv Kenya contacts

If you are a GOtv subscriber and have a concern regarding the pay-television services in Kenya, feel free to get in touch with their customer care.

GOtv service providers have improved communication by ensuring there are various GOtv contacts in Kenya through which clients can channel their grievances. 

The digital TV distributor has reassured clients that their services can be relied upon as they bring the digital revolution into Kenyan homes.

Below are the Multichoice GOtv Kenya contacts:

Physical address:
 
Multichoice Kenya Ltd.

First Floor, Sarit Centre, Westlands, Nairobi

Greenspan Mall, Donholm, 

Postal address: P.O. Box 60406 00200 Nairobi 

GOtv Kenya telephone contacts: 

Mobile: +254 711 066 000 

ISDN Line: +254 20 423 6 555 

Fax: +254 20 4447019 +254 20 4446768 

GOtv Kenya email contacts: kenya@GOtv.co.za 

GOtv self service: eazy.gotvafrica.com/Activation 

GOtv Kenya facebook: GOtv Kenya 

GOtv Kenya twitter: @GOtvKenya 

Website: kenya.gotvafrica.com 

Shortcode: 22688 

LEAVE A REPLY

Please enter your comment!
Please enter your name here